Refund Policy
Where advance booking deposits are collected, the following refund principles apply:
1. Eligibility for Refund
- Full refund of advance deposits if cancelled within the permitted free cancellation timeframe.
- 100% full refund if we are unable to provide a vehicle due to unforeseen operational constraints.
2. Processing Method
Approved refunds are processed via the original payment mode (UPI, bank transfer, or cash) within 2 to 5 business days. Please contact our support line with your booking reference for any refund assistance.