Privacy Policy

Car Rental Taxi Service Bodhgaya ("we", "our", or "us") values your trust and is committed to protecting your privacy. This policy outlines how we collect, handle, and safeguard your details when you use our website or contact us for taxi bookings.

1. Information We Collect

When you submit a taxi booking request or contact us via WhatsApp or phone, we collect:

• Contact Details: Your name, phone number, and optional email address.
• Journey Information: Pickup location, destination, travel dates, preferred times, passenger count, and vehicle category.
• Technical Information: IP address, device browser type, and interaction timestamps to prevent spam and ensure booking integrity.

2. Purpose of Collection & Use of Details

We use your information exclusively to:

• Process your taxi booking requests and verify route feasibility.
• Communicate with you regarding vehicle availability, pickup schedule, and final fare via WhatsApp and phone.
• Coordinate with assigned professional drivers for prompt pickup.
• Maintain business audit logs and resolve customer service queries.

3. WhatsApp Communication

Our website offers WhatsApp Click-to-Chat integration. When you click our WhatsApp booking button, the pre-filled booking details are opened in your WhatsApp client. You retain complete control to review, edit, and send the message. Sending the message initiates direct peer-to-peer communication under WhatsApp’s privacy policy.

4. Third-Party Services & Data Retention

We do not sell, rent, or trade your personal information. Booking details are stored securely on our protected hosting server for operational coordination, taxation, and record-keeping purposes for a limited necessary duration, after which they are archived or deleted.

5. Security Measures

We implement secure database access, prepared SQL statements, encrypted connections (HTTPS/SSL), and restricted administrative controls to prevent unauthorized access.

6. Customer Rights & Inquiries

You may request to view, update, or remove your stored booking contact information at any time by contacting our helpline at +91 98019 82453.